Pinnacle Consulting Group is a dynamic ICT and business consulting firm based in Nairobi, Kenya, with a strong footprint across Africa. Since our inception, we've worked with leading enterprises, SMEs, and government agencies to reimagine their operations through digital transformation.
Engage customers 24/7 across digital platforms with smart automation.
Engage customers 24/7 across digital platforms with smart automation.
Grow your digital presence with targeted, results-driven campaigns.
Grow your digital presence with targeted, results-driven campaigns.
Unify customer data and accelerate sales with intelligent CRM platforms.
Unify customer data and accelerate sales with intelligent CRM platforms.
Cloud-powered contact centers and customer support that scale with your business.
Cloud-powered contact centers and customer support that scale with your business.
Secure, seamless identity verification with voice technology.
Secure, seamless identity verification with voice technology.
Enterprise-grade infrastructure for performance, resilience, and growth.
Enterprise-grade infrastructure for performance, resilience, and growth.
Equip your teams with approved, high-performance headsets and call-ready PCs.
Equip your teams with approved, high-performance headsets and call-ready PCs.
Modern, responsive websites built to convert and showcase your brand.
Modern, responsive websites built to convert and showcase your brand.
We plan and populate high-impact events from summits to roundtables with curated outreach, targeted guests, and branded media coverage.
We plan and populate high-impact events from summits to roundtables with curated outreach, targeted guests, and branded media coverage.
We blend customer-first thinking, tech mastery, and a global edge to deliver solutions that turn challenges into opportunities.
Expanded into Tanzania and other African markets, leveraging SIP line services, strengthening customer engagement, and loyalty. Support was on time and service was Seemless! Highly recommended!
They digitally transformed our operations with a seamless cross-border call center, elevating our brand and highly recommending it to any business looking to grow and modernize.
Significantly enhanced our customer response times and strengthened service consistency.Improved our operational efficiency and elevated the overall customer service experience!
The omnichannel call center has truly transformed how we connect with our clients. We can now manage calls, emails, and chats seamlessly in one place, respond faster, and maintain consistent service across all channels.
Our management team combines vision, expertise, and a passion for excellence — driving Pinnacle Consulting Group’s innovation, growth, and commitment to delivering outstanding results for our clients.
7th Floor, Westlands Business Park, Chiromo Lane, Nairobi Kenya.
(+254) 705 302 957
consult@pinnacleconsultingroup.co.ke
Mon-Sat: 9:00AM-5:00PM
